Privacy Policy

• Information Collection: We collect personal information such as your name, contact details, and payment information.
• Usage of Information: Your information is used for appointment scheduling, marketing, and improving our services.
• Data Protection: We employ security measures to protect your data from unauthorized access.
• Third-party Sharing: We may share your information with third-party service providers (e.g., payment processors) only when necessary.

Cancellation Policy

• Cancellation Time Frame: Cancellations must be made at least 24 hours in advance.
• Late Cancellations/No-shows: Late cancellations or no-shows may incur a fee or forfeiture of the deposit.

Refund Policy

• Service Satisfaction: If you are unsatisfied with a service, please contact us within 24 hours to discuss potential adjustments or refunds.
• Product Returns: Products can be returned or exchanged within 7 days of purchase with a receipt.

Terms and Conditions

• Service Agreement: Booking an appointment constitutes an agreement to our service terms.
• Liability Limitations: We are not liable for allergic reactions or other issues beyond our control.
• User Conduct: Respectful behavior is expected from all clients; any disruptive conduct may result in refusal of service.

Health and Safety Policy

• Sanitization: We adhere to strict hygiene and sanitization practices.
• COVID-19 Measures: We follow all relevant guidelines to ensure the safety of our clients and staff.

Payment Policy

• Accepted Payment Methods: We accept credit cards, cash, and digital wallets.
• Payment Timing: Payment is due upon completion of the service or at the time of booking for deposits.

Child Policy

• Age Restrictions: Certain services may have age restrictions; please inquire when booking.
• Parental Supervision: Children must be supervised by a parent or guardian during their appointments.

Gift Card Policy

• Purchase and Redemption: Gift cards can be purchased in-store or online and redeemed for services.
• Expiration and Restrictions: Gift cards expire one year from the date of purchase and cannot be redeemed for cash.

Contact Information

• Customer Support: For inquiries or support, please contact us at 516-490-4600 or madamesalonny@gmail.com

Website Use Policy

• Content Usage: Website content is for personal use only and cannot be copied or used without permission.
• Intellectual Property: All content and images are our intellectual property.

Store Policy for Coupons

• Coupon Usage: Our store policy for coupons is limited to one per customer for each service.

Online Booking and Advance Payment Policy

• Advance Payment Refund: If a customer books an appointment online with an advance payment and fails to visit the store at the scheduled time, we reserve the right to decide whether to refund the advance payment. To avoid this, customers must reschedule or cancel their appointments at least 24 hours in advance.